Business Analyst

My role as a Business Analyst centered on making operational complexity legible to the people who needed to act on it. I partnered with senior leaders to develop meaningful performance metrics, built automated reporting dashboards for real-time executive visibility, and served as the interpreter between technical teams and business leadership — translating data into decisions.

• →
  Worked closely with senior leaders to develop meaningful metrics and visualize data, automating 25% of recurring tasks.
• →
  Headed the implementation of a new scheduling software solution for over 250 employees.
• →
  Built automated reporting dashboards using Python and SQL to provide executives with real-time operational insights.
• →
  Conducted data analysis to identify process inefficiencies, presenting findings to stakeholders with actionable recommendations.
• →
  Served as liaison between technical teams and business leadership, translating complex technical concepts into business-friendly language.
• →
  Developed and maintained data pipelines for workforce management metrics, improving scheduling accuracy by 20%.
• →
  Created training materials and led workshops to ensure successful adoption of new tools and processes across the organization.